ISO 9001 Training

ISO 9001 2008 On-site Training Course Agenda

Day One

• Introductions: participants, instructor

• Format of ISO 9001 2008 standard

• Structure of the standard

• Contents and the purpose of the sections

• Introduction section

  • ISO 9001 process approach - exercise

• Overview section

• Scope

• Application

  • Exclusions – exercise

• Normative reference

• ISO 9001 terms and definitions

• Requirements - 4 Quality management system

  • Process interaction - exercise

Lunch

• Requirements - 5 Management responsibility

  • Communication process - exercise

• Requirements - 6 Resource management

  • Infrastructure – exercise

• Requirements - 7 Product realization

• Day one summary and questions

Day Two

• Requirements - 7 Product realization continued)

• Requirements - 8 Measurement, Analysis and improvement

  • ISO 9001 Audit checklists — exercise

  • Process audit — exercise

Lunch

• Requirements - 8 Measurement, Analysis and improvement (continued)

  • Analysis of data exercise

• ISO 9001 2008 implementation and optimization strategies

  • Implementation and optimization – group assignment and exercise

• ISO 9001 2008 training course summary and questions

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